Mini ban (1200 minutes) still exists even after one week past

@XRangelSilaevX  Edit,,,, did you remove the hack program if not please do so.

Answers HQ cannot handle bans. They don't have access to your account - They can't look into any specific cases. All anyone can do in here is link to your options.

If your feed / profile photo / Presentation is "Hidden By The Battlelog Administrators" You can post in the following thread to request it to be unhidden. Please remove anything that may violate the terms and service before posting as it will just remain hidden for a tos violation.Please see this link...
http://battlelog.battlefield.com/bf4/forum/threadview/2979150493815320934/

The following link will show you your options, including how to dispute bans:
https://help.ea.com/article/information-about-banned-or-suspended-accounts

Battlelog rules and bans:
https://battlelog.battlefield.com/bf4/forum/threadview/2832654348586821015/

Punkbuster bans:
https://help.ea.com/article/punkbuster-bans-and-violations

GCC-Stream bans:
https://help.ea.com/article/i-was-banned-from-servers-by-ggc-stream-how-do-i-get-unbanned

Fairfight bans:
https://help.ea.com/article/battlefield-4-ban-codes-issued-by-fairfight

In the Body of your email, please include the following information:
- Information of the situation
- First and last name
- Game/Product name
- Persona's name
- Where your game or product was purchased
- Banned or Suspended
- Error/Notification Message received (if any)
- Details of your dispute

Please Note: It does take time for a ban appeal to go though some longer then others. Do not spam them with emails state your case one time. Then let them contact you back once they have made a decision on your ban.