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JRMBelgiumTwitch's avatar
JRMBelgiumTwitch
Seasoned Veteran
4 years ago

Multiple "false positive" fairfight bans in the last 24 hours

Multiple EU players have reported getting banned for the reason "#RSuhf1". These are well known community members who have never even been suspected of cheating before.
Unless EA updated their anti-cheat detection in this 5y old game ( and I really doubt that ) it could be somethign as simpel as a corrupted GPU driver causing false positives for all these players.

Here are some of the impacted accounts:
- lownil
- moom1311

Those of you impacted, please share your origin ID and upload dxdiag.txt as attachment. Also make sure to mention what you recently changed on your pc. A piece of software, a new driver, a windows update, etc...

How to provide dxdiag.txt:

  1. From the Windows desktop, press the Windows and R keys to open the Run window.
  2. In the Open: field of the Run window, type dxdiag. Click OK or the Enter key to open the DirectX* Diagnostic Tool. If prompted to check if your drivers are digitally signed, click Yes.
  3. In the DirectX* Diagnostic Tool window, choose Save All Information.
  4. In the Save As window, the DirectX* information is saved as a text (.TXT) file. Choose the Desktop or another easily accessible location to save your file, and then click Save.

 

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Question for EA community managers, can you request the exact trigger for this ban in any way?

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