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dsfh73's avatar
dsfh73
New Novice
30 days ago
Solved

My BF1 account has been banned

I have been banned since December last year, and EA said that my game has been enhanced. Brother, I am really speechless. I haven't done anything, and even my record is outrageous. How could I cheat? I have appealed 2 to 3 times in a row and nothing happened, so I have decided to post it on the forum, hoping that EA staff can lift the ban after seeing it

 

  • Hey dsfh73​,

    Unfortunately we can't help with bans here on the forums, and you'll need to reach out to our terms of service team to raise an appeal. But you mention that you've already done that with nothing happening; have they just declined your appeals? When did you raise a ticket with them? It can take a few days for them to get back to you, so if they were super recent I'd recommend waiting and you should get an email back from them.

7 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    30 days ago

    Hey dsfh73​,

    Unfortunately we can't help with bans here on the forums, and you'll need to reach out to our terms of service team to raise an appeal. But you mention that you've already done that with nothing happening; have they just declined your appeals? When did you raise a ticket with them? It can take a few days for them to get back to you, so if they were super recent I'd recommend waiting and you should get an email back from them.

  • Bro, I already filed an appeal last December, and they responded in January, but there's no doubt they rejected it. I had no choice but to continue the appeal. In April, I submitted another one, but this time, three months later, nothing was resolved—no message was even sent to me. And it's still the case today

  • Mercury486486's avatar
    Mercury486486
    Seasoned Newcomer
    25 days ago

    Bro,my bf1 account is also be banned,i just a new player i just have a low kd i'dont understand why ea ban me

  • Dylan_sg_1616's avatar
    Dylan_sg_1616
    Seasoned Newcomer
    23 days ago

    have your banned been concealled now?my bf1 account is also banned and i  have subbmitted my appeal,but it is decline.I NEVER use cheating software.now i don't know how to recover my account 😭😭😭😭😭