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7 Replies
- OskooI_00726 days agoSeasoned Ace
Maybe it's EA anticheat disconnecting you because it's not up to date.
- Uninstall EA anticheat and then reboot the computer.
- Repair/verify the game files in EA app or Steam, depending on where you purchased the game.
- Reinstall EA anticheat and then reboot the computer.
It's important to reboot the computer because the anticheat driver is loaded during PC boot.
- thebigmarz25 days agoNew Novice
Thanks for the reply. I am going to test out tonight.
- thebigmarz25 days agoNew Novice
Unfortunately the problem persists even after following yours and the help page's instructions.
- OskooI_00725 days agoSeasoned Ace
Next time you get disconnected, quickly open the EA app and see if it still shows you online.
I'm wondering if the EA app is losing connection also.
Did you purchase the game on Steam or EA store?
- thebigmarz23 days agoNew Novice
Sorry for the late reply, haven't had the time to troubleshoot.
EA app stays open and connected throughout gameplay. I captured the entire process from game launch to disconnection. Crash is at the six minute mark. I noticed as well, clicking the re-connect button does work but server ping is missing. If left idle, the menu will go back to "disconnected". I can re-connect to a server, but after a minute or so I am kicked back to menu with "disconnected".
https://youtu.be/3BdFTZVsMTM
Purchased through EA app. - OskooI_00723 days agoSeasoned Ace
I watched the video and didn't see any network icons on screen indicating a network issue such as packet loss. The network connection looks good.
The only thing I can think to try is to uncheck IPv6 in Windows network settings, reboot the computer and see if that helps. If not then turn IPv6 back on. (see attachment below)
You can also try giving the PC a static IP address in home router settings.
I would also try to curl the anticheat server to make sure you have a connection to it.
Unable to connect to the EA servers, Battlefield 2042 | EA Forums - 7065283
- thebigmarz22 days agoNew Novice
Thanks for the help, I'll give it a shot soon.
I just played an hour of BF4 with no connection issues. Peculiar that it's only BF1.
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