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thebigmarz's avatar
thebigmarz
New Novice
26 days ago

(PC) Battlefield 1 disconnects after ten minutes of gameplay.

I have tried:
Ethernet connection, different DNS, Reinstall game, Reinstall EA Play, Repair game files, Port forward the usual ports, firewall rules, uPnP on, Restart computer, Different hard drive.

Nothing works. 

After ten to fifteen minutes, I am disconnected with no error code. 

It's been months.

Please, anyone.

7 Replies

  • Maybe it's EA anticheat disconnecting you because it's not up to date.

    • Uninstall EA anticheat and then reboot the computer.
    • Repair/verify the game files in EA app or Steam, depending on where you purchased the game.
    • Reinstall EA anticheat and then reboot the computer.

    It's important to reboot the computer because the anticheat driver is loaded during PC boot.

    https://help.ea.com/en/help/pc/ea-anticheat/

  • thebigmarz's avatar
    thebigmarz
    New Novice
    25 days ago

    Thanks for the reply. I am going to test out tonight.

  • thebigmarz's avatar
    thebigmarz
    New Novice
    25 days ago

    Unfortunately the problem persists even after following yours and the help page's instructions.

  • OskooI_007's avatar
    OskooI_007
    Seasoned Ace
    25 days ago

    Next time you get disconnected, quickly open the EA app and see if it still shows you online.

    I'm wondering if the EA app is losing connection also.

    Did you purchase the game on Steam or EA store?

  • Sorry for the late reply, haven't had the time to troubleshoot.

    EA app stays open and connected throughout gameplay. I captured the entire process from game launch to disconnection. Crash is at the six minute mark. I noticed as well, clicking the re-connect button does work but server ping is missing. If left idle, the menu will go back to "disconnected". I can re-connect to a server, but after a minute or so I am kicked back to menu with "disconnected".

    https://youtu.be/3BdFTZVsMTM

    Purchased through EA app.

  • OskooI_007's avatar
    OskooI_007
    Seasoned Ace
    23 days ago

    I watched the video and didn't see any network icons on screen indicating a network issue such as packet loss. The network connection looks good.

    The only thing I can think to try is to uncheck IPv6 in Windows network settings, reboot the computer and see if that helps. If not then turn IPv6 back on. (see attachment below)

    You can also try giving the PC a static IP address in home router settings.

    I would also try to curl the anticheat server to make sure you have a connection to it.

    Unable to connect to the EA servers, Battlefield 2042 | EA Forums - 7065283

     

  • Thanks for the help, I'll give it a shot soon.

    I just played an hour of BF4 with no connection issues. Peculiar that it's only BF1.

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