SOLVED!!!!!
I had a chat with an EA tech rep this morning and was able to resolve this issue. Hopefully this message will help others going through this same frustration.
1. On your XBOX One console-
a. Go to Settings
b. Click on NETWORK
c. Click on ADVANCED SETTINGS
d. Click on ALTERNATE MAC ADDRESS
e. Click on CLEAR---- (here is the important part!!! make sure you follow this part carefully!!!)
f. Do NOT repeat NOT restart the Console as it will tell you to do. Simply hit the power button and shut off the console.
g. Unplug the console from the wall outlet and wait two minutes for the cache to clear.
h. Plug it back in and go enjoy the game.
When I did this and logged back in to BF4 I had a window notification popup that showed all 4 map packs are now "unlocked". I now have access to the Maps and to the Game Types.
Hope this helps some other peeps- because I know it has been a source of frustration for me!
Thanks for the help. Have a great day and I will see you on the battlefield. HUA!!!
