Forum Discussion
6 Replies
- Anonymous8 years ago
Im experiencing a different problem. I bought the Xbox 1 bundle back which came with a free one month subscription to battlefield 1, my subscription has run out and I cannot launch my game, I keep getting a error code telling me I need to manage my subscriptions and I know my Xbox Gold is covered. Do I have to subscribe to play?
@BoneMarrow99 wrote:
Im experiencing a different problem. I bought the Xbox 1 bundle back which came with a free one month subscription to battlefield 1, my subscription has run out and I cannot launch my game, I keep getting a error code telling me I need to manage my subscriptions and I know my Xbox Gold is covered. Do I have to subscribe to play?
It could be that it came with EA Access. You will need to subscribe to EA Access to continue playing Battlefield 1. You can subscribe to it for a year and it would only cost you $30, instead of $5 per month.- ietxmmyrus8 years ago
EA Staff
Hey @BoneMarrow99,
to add to the above: There's two different subscriptions that may come into play here:
1. EA Access.
You can get an EA Access subscription which allows you to play the games in the EA Access Vault - which includes the Battlefield 1 base game - without having to purchase it, dor the duration of your subscription.
2. Xbox Live Gold
You need an active Xbox Live Gold membership in order to be able to play the multiplayer online portion of most of the games, this is charged by Microsoft.
So you would need either
- Battlefield 1 game + Active Xbox Live Gold membership
- EA Access subscription + Active Xbox Live Gold membership
- Anonymous7 years ago
I have XBox Live Gold and I'm still getting the error message that I'm not eligible to play multiplayer. Any other settings I need to change?
I've read through this thread and searched EA help for answers. But I'm not finding help with playing BF5 on xbox.
We have Xbox Live Gold, bought BF5 disc, and have an EA account profile. However, when trying to play the game, it stalls at EA log in and simply says, "We cannot complete this action at this time."
I'm assuming that we don't have to pay EA, since we have the game. But, given that we have Xbox Live Gold and an EA profile, I don't understand why it won't let us play, or get past the EA logon! HELP!
Jack
- EA_Atic6 years ago
DICE Team
I'm closing this thread to stop it being necroed.@AlteredOsprey82 you don't need EA Access to play Battlefield V I recommend that you make a post here on your issue: https://answers.ea.com/t5/Technical-Issues/bd-p/battlefield-v-technical-issues-enIf you have any issues with Battlefield 1 please make a new topic about the issues you are having and what kind of steps you have tried to solve it./Atic
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