Re: Just purchased a game and it went on sale

Anyone know if they will apply the discount?

No way, they will not apply the discount on already paid products!

You can try and get an refund on the game you paid full price for ,and get the one on discount,50% is a lot.

Where did you buy the game in the first place?

Here on origin

Wasn't just 1 copy of the game I bought but 2. Hence the reason why I would like to apply that credit. I know steam has done this type of thing in the past. Their policy states full refunds can be made within the first 24 hous of the game being launch or 7 days after purchase. To me it sounds like my "refund" period has pased. In this type of situation its not that i don't want the game but 50% is like 60 dollars back in my pocket to spend on AC4. 🙂. Lol, let me know your thoughts.

That's great to know you bought the game from Origin, Here they have the Great Game Guarantee that allow you refund within 7 days from your date of purchase or within seven days from the game's release date if you pre-purchased/pre-ordered, whichever comes first

Did you meet the conditions for a refund : https://help.ea.com/sg/article/returns-and-cancellations

You can find more information here: https://help.ea.com/article/what-s-the-great-games-guarantee

http://www.origin.com/news/origin-great-game-guarantee

Check this link for Warranty Exchange policies and procedures.

https://help.ea.com/en/article/electronic-arts-warranty-policy

Hope this helps
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***Please note...I do not work for EA/Origin. Questions belong in the forums,Solution is like medicine,same medicine/solution may not work on same problem.I'm helping you because I'm also a victim of EA for releasing their half baked products to us,gamers.

I don't answer questions via PM.  AHQ is "Player-to-Player" technical self-help forum

Yes... 7 days but the refund timer is 24 hours when you launch the program within those 7 days. From your post I would fall under the refund but the little catch is if you haven't launched the game. Who buys a game and doesn't launch it for 7 days? GG - EA.

You can try speaking to an EA advisor to get a refund then!

For any issues regarding accounts/refunds, please follow these steps to contact a game advisor for more help:

1. Click the link https://help.ea.com/en/contact-us/ask and log in with your Origin name and password.

2. Where it says: ’What Can We Help you With’, type in ‘GAME NAME’

3. Click Find Solutions

4. Select "Your problem,eg accounts" from the drop-down list and also select your platform from the list.

5. Click: Find Solutions

6. Scroll down a little and on the lower right hand side, Click "I Still need Help"

Picture to help you understand better,  https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center

The Window Will Open...
You’ll now see the currently available contact options(Depending on your game). These may vary depending on your geographical location and the time of day. Phone or Live Chat are the best options.

The Window Will Open...
You’ll now see the currently available contact options(Depending on your game). These may vary depending on your geographical location and the time of day. Phone or Live Chat are the best options.

For customers in North America:

• Select "Call me."
• Enter your phone number.
• Select "Submit."

For Customers outside of North America:

• Go to the "choose a contact method" section
• Contact us using the telephone number provided within the listed opening hours

Please be aware that it is likely that the agent you speak to will need to confirm your personal informations on this account.

Hope this helps
---------------------------------------------------------------------------------------｡ Cheers ｡-----------------------------------------------------------------------------------------
► ✔ Please don't forget to resolve your question if this helps as it could help others & all . Click XP if someone helped! ◄

***Please note...I do not work for EA/Origin. Questions belong in the forums,Solution is like medicine,same medicine/solution may not work on same problem.I'm helping you because I'm also a victim of EA for releasing their half baked products to us,gamers.

I don't answer questions via PM.  AHQ is "Player-to-Player" technical self-help forum