The connection timed out while trying to log you in to our systems. This usually means we're experiencing some issues, so first check EA Help for any ongoing issues or outages that may be causing the problem.

If you continue having this problem outside of outages, try re-logging into the Origin client and Batttlelog or restarting your routerbefore joining another server or some of the common connection troubleshooting steps below to get back in the game.

Need more internet connectivity help?

Read our EA Help articles about other game client-related issues you might have:

• How to troubleshoot connectivity issuues
• Losing connection ot EA servers
• Troubleshooting help for EA server connection loss
• Flushing your DNS cache
• Opening TCP or UDP Ports for connection issues
• Troubleshooting connection issues with multiple devices on the same network
• Can I use Origin with a proxy server?
• Programs that may conflict with Origin
• How to perform a server ping or traceroute

Need more help in Battlefield Hardline?

You can find all of our tips, issue workarounds, and even gameplay help straight from the game team on our Battlefield Hardline page.

To get involved in the Battlefield community, head to the Battlefield forums and let us know what you do and don't like about the game and get to know your comrades and fellow players.

Let us know about any problems you run into and find out if anyone else has shared the same issue by heading to our Answer HQ Battlefield Hardline board.