Launching battlefield 1 the second time gets me this window, where I enter my email and password (and I'm 100% sure these are correct - double-checked by logging out and in on ea.com with the same account I have on the EA app), but as a result it somehow says "Invalid email or password" and doesn't let me in.I have played BF1 a lot before and have never even seen any windows asking to log in AFTER you launch the game from Origin and the now existing EA App.Nobody seems to have a solution on EA Forums or online, but similar discussions have led me to try:Creating a "Origin Games" folder under C:\Program Files (x86)Deleting the cache of the EA AppDeleting the folder "EA App" under C:\ProgramDataThe only thing that helped is uninstalling the EA App and BF1 and reinstalling again, but it helped for only 1 game launch. The 2nd launch gets me to this screen, which doesn't accept my email+password.

Tried Customer Service again. They gave me the run around. The agent tried to claim I was having graphics issues. Then told me to reinstall the game, after I informed him I already did a clean install of the EA App and BF1 today.I don't believe they care or will try solving this. It's a shame, I really like BF1.

Ok I have found a temporary solution:Go to C:\ProgramData\Electronic Arts\EA Services\LicenseDelete any files with Repair the gameLaunch the gameThis consistently works for one (1!) game launch, but after that I have to repeat the process.

I just want to say that I have the same Problem. You are not alone :0But unfortunately I can't help you. I hope someone finds a good solution to this. Interestingly this happend after I reinstalled Windows in my Computer. Maybe it is somehow connected to that.And thank you for the temporary fix. This works for me too.

ROG Strix x570-E. I've spent an hour with the EA support chat. And it solved nothing. They even repaired my account. I did a repair on the EAAntiCheat.From what I see there's an issue with the EA application connecting with the server. I keep seeing things like having an empty games library. Or connection errors.It's not steam side, as steam just starts the EA App.EDIT: Now I'm seeing an error with the EAAntiCheat.gameservice.exe (7)(1058). Curiouser and curiouser.

Ok a little update here:If I instead of my email input my EA account username and the same password, I instead am getting into the next step that says:"We're sorry, an error has occurred. We are unable to connect to EA servers to activate Battlefield 1 on this computer using your account. Please try again later."

sign in with your ea account to activate battlefield 1 on this computer

13 Replies

KabobTheGreat
New Rookie
2 months ago
Ok a little update here:
If I instead of my email input my EA account username and the same password, I instead am getting into the next step that says:
"We're sorry, an error has occurred. We are unable to connect to EA servers to activate Battlefield 1 on this computer using your account. Please try again later."
KabobTheGreat
New Rookie
2 months ago
Maybe this helps this is the log in Program Data/Origin/Logs/
KabobTheGreat
New Rookie
2 months ago
Ok I have found a temporary solution:
Go to C:\ProgramData\Electronic Arts\EA Services\License
Delete any files with
Repair the game
Launch the game
This consistently works for one (1!) game launch, but after that I have to repeat the process.
KabobTheGreat
New Rookie
2 months ago
Anyone?
FaulesMurmeltier
Seasoned Newcomer
2 months ago
I just want to say that I have the same Problem. You are not alone :0
But unfortunately I can't help you. I hope someone finds a good solution to this. Interestingly this happend after I reinstalled Windows in my Computer. Maybe it is somehow connected to that.

And thank you for the temporary fix. This works for me too.
Aragathor
New Novice
2 months ago
I'm in the same boat. My issues started after a BIOS update. Which should not have affected anything, but here I am.
I'm not optimistic about the solution.
FaulesMurmeltier
Seasoned Newcomer
2 months ago
Yeah now I remember too. Aragathor
I updated my Bios and changed my cpu. After that I reinstalled Windows. Unfortunately I can't remember if I have played Battlefield 1 after the Bios Update. Which motherboard do you have? Mine is a Gigabyte lga 1700 b760 gaming X.
Aragathor
New Novice
2 months ago
ROG Strix x570-E.
I've spent an hour with the EA support chat. And it solved nothing. They even repaired my account. I did a repair on the EAAntiCheat.
From what I see there's an issue with the EA application connecting with the server. I keep seeing things like having an empty games library. Or connection errors.
It's not steam side, as steam just starts the EA App.
EDIT: Now I'm seeing an error with the EAAntiCheat.gameservice.exe (7)(1058). Curiouser and curiouser.
Aragathor
New Novice
2 months ago
Tried Customer Service again. They gave me the run around. The agent tried to claim I was having graphics issues. Then told me to reinstall the game, after I informed him I already did a clean install of the EA App and BF1 today.
I don't believe they care or will try solving this. It's a shame, I really like BF1.
Aragathor
New Novice
2 months ago
I think I've found the source of the issue. I've spent yesterday evening researching all things EA on my PC. Reading through the logs I've found that the initial handshaking between the EA client programs and the server goes through, but then communication gets blocked.
EA App was greenlit in my firewall, which did nothing. I turned off the firewall, which also did nothing. But then I stumbled on the fact that the software was blacklisted in the Host-based Intrusion Prevention System (HIPS). Making an exception for the EA App there allowed me to log in and play.
It might be only a solution for me, but I think the EA software triggers defenses normally used for malware. Might be worth a try.