Unable to connect and play multiplayer matches

For completeness' sake, I wanted to post my tracert results for easo.ea.com. I've copy and pasted them below. They seem reasonable enough to me

Tracing route to easo.ea.com [159.153.234.54]
over a maximum of 30 hops:

  1     4 ms     6 ms     4 ms  10.0.0.1
  2    31 ms    36 ms    19 ms  <IP ADDRESS>
  3    17 ms    14 ms    22 ms  <ISP/LOCAL REGION IP ADDRESS>
  4    17 ms    27 ms    14 ms  be-20-ar03.newcastle.de.panjde.comcast.net [69.139.192.153]
  5    24 ms    31 ms    35 ms  hu-0-9-0-0-ar03.ivyland.pa.panjde.comcast.net [69.139.193.193]
  6    87 ms    42 ms    53 ms  be-33287-cr02.newyork.ny.ibone.comcast.net [68.86.93.173]
  7    32 ms    17 ms    22 ms  68.86.84.218
  8    28 ms    19 ms    23 ms  nyk-b5-link.telia.net [62.115.148.44]
  9    36 ms    59 ms    52 ms  nyk-bb4-link.telia.net [213.155.131.138]
 10    22 ms    23 ms    26 ms  ash-bb4-link.telia.net [62.115.137.66]
 11    31 ms    25 ms    29 ms  ash-b1-link.telia.net [62.115.115.154]
 12   134 ms   193 ms    67 ms  akamai-ic-317126-ash-b1.c.telia.net [62.115.146.143]
 13    42 ms    49 ms    48 ms  unknown.prolexic.com [209.200.144.194]
 14    41 ms    52 ms    52 ms  unknown.prolexic.com [209.200.144.197]
 15    30 ms    24 ms    32 ms  unknown.prolexic.com [209.200.168.132]
 16    39 ms    25 ms    25 ms  159.153.93.2
 17    38 ms    30 ms    39 ms  159.153.225.30
 18    42 ms    61 ms    50 ms  meav5-pub.pt.iad.ea.com [159.153.226.105]
 19    25 ms    29 ms    24 ms  easo.ea.com [159.153.234.54]