Forum Discussion
EA_Aljo
Community Manager
1 year agoWhen are you losing connection? Is it happening in the middle of matches?
raging_BATUT
1 year agoRising Novice
When I start a game. Just can't get connection. I have this issue for three months now, therefore I switched to PC for a moment
- EA_Aljo1 year ago
Community Manager
Have you tried alternate DNS settings yet? If not, please follow the instructions here.
- raging_BATUT1 year agoRising Novice
- EA_Aljo1 year ago
Community Manager
Thanks for trying. Something else to check is your router's firmware. Make sure it's up to date. Also, UPnP should be enabled. If both of those are fine, take a look at the troubleshooting suggestions here.
You could try contacting your ISP to see if they are noticing any issues with your connection. You're also welcome to open a case with an advisor by following the instructions here. Unfortunately, I'm out of other ideas that may possibly resolve this.