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raging_BATUT's avatar
raging_BATUT
2 years ago

Unable to connect to EA Servers on PS5

Hi everyone, I have an issue with EA servers in Battlefield 1 on PS5. I get message "You have lost connection to EA servers". at the same time, Battlefield 1 works fine on PC.  Does anyone know how...
battlefield 1
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@raging_BATUT 

When are you losing connection? Is it happening in the middle of matches?

raging_BATUT's avatar
raging_BATUT
2 years ago

@EA_Aljo 

When I start a game. Just can't get connection. I have this issue for three months now, therefore I switched to PC for a moment

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @raging_BATUT 

    Have you tried alternate DNS settings yet? If not, please follow the instructions here.

    • raging_BATUT's avatar
      raging_BATUT
      2 years ago

      @EA_Aljo 

      I've tried google DNS and Open DNS.

      Didn't worked too.

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        2 years ago

        @raging_BATUT 

        Thanks for trying. Something else to check is your router's firmware. Make sure it's up to date. Also, UPnP should be enabled. If both of those are fine, take a look at the troubleshooting suggestions here. 

        You could try contacting your ISP to see if they are noticing any issues with your connection. You're also welcome to open a case with an advisor by following the instructions here. Unfortunately, I'm out of other ideas that may possibly resolve this.

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