Unable to pre-order Battlefield4, error code: 10048
Have contacted support several times, they're unable to provide any assistance beyond telling me to wait. Seeking further advice.
Forum Discussion
i have been trying to buy the game since yesterday, it wont complete with my paypal ( which i have paid for about 14 games todate with the exact same details) nor will it take my credit card
http://i1297.photobucket.com/albums/ag23/skunkworkzparts/Untitled_zps2c0bae8f.png
this is the error i get and have been getting for the past 24hrs, from the looks of it loads of people also have the same issue, i just want to know if there will be a fix or will i not waste my time waiting and get it else where?
Hello,
You should contact EA live adviser for payment and order issues https://help.ea.com/contact-us
Only Customer support has the needed tools and permissions to deal with account related enquireries.
This unfortunately means people here on Answer HQ will not be able to help you directly and I can only advice to contact Customer Service/Game Advisors.Contact a Game Advisor...
Here's how:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.Regards, Libever
i was already onto them and they said it can take up to 7 days with a reply which is fairly pointless considering the game is out in a few days, i told them to cancel the case because its a waste of time
like there is a error code #10048 surely they can figure out what the problem is from that instead of making people wait 7 days like
if its not sorted by 3-4 today im going somewhere else to get it and i wont be doing business with origin in the near future 2 days of headaches for me trying to give them my money is a joke
this can be closed i have gone ahead and got the game from another vendor, using the details origin said were the problem in the first place ill stick with the other company from now on it was cheaper aswell
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