Verify credit card
I saw the sale for the game because of black friday. I put my credit card info and other info but keep saying unable to verify your credit card.
Forum Discussion
Mine doesn't actually say unable to verify.
EA shows that the transaction has completed on my order history. But BF4 is not in my games list in Origin. I tried refreshing and relogging, etc. (This was about 24 hours ago BTW)
I checked my card statement and it only shows "PURCHASE PREAUTHORIZATION" for $1.00. It's also classified as a Pending Transaction on my card account (meaning they haven't actually debited the $1).
My guess is that the servers are bogged down or something and it's just taking a long time to process, but I'm just guessing.
- Approved
The 1 Euro is the authorization money that is taken by the bank to verify your card and will be refunded back to you whit in 5 working days and after making your purchase you must wait 48 hours if it does not show up I that time then
For this you will need to contact Origin/EA support they will gladly help you whit this problem https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you
if this helps pleas give XP to my account thanks
mark this as solution if it solves your question so others will know the answer when they come here
- Approved
I tried your recommendation to update purchas/shipping info in origin and then relogged. After doing so, they apparently added another $1.00 PreAuthorization charge to my account.
Not sure if this forum allows external links, but I took a screenshot of my bank account detail...........
http://imgur.com/gallery/Jx9TwIW
Just for clarity... there are now two 🏈 $1.00 PreAuthorization charges on my account from ORIGIN.COM EA AUSTIN TXUS.
... AND still no game in Origin.
- Approved
No one Has that kind of time ... this isnt our Problem it is Origins
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