When can I get help????
Having a little issue with the battlefield 3 premium edition that I bought today so I go to contact you guys to see what can be done about it.... Your little papers in the box say that I can call 24 ...
Forum Discussion
For some reason the chat log didn't carry over the error, it was stated in the beginning - Error Operating System Unsupported.
They should at least know what OS is and is not supported. A link was even provided, stating both Vista and Windows 7 are supported OS.
Had I followed his advice, I would have went out and purchased something that was completely unnecessary. I found resolution via the Phone Support, after two hours of trouble shooting. We had to uninstall Origin and associated files / reg entries. due to a recent update it was holding entries that were showing it to be running in XP compatiblity mode, hence the error of OS Unsupported.
How would you feel about the service if someone made a mistake that cost you an unnecessary $200 just to play the game?
I surely wouldn't be amused, but mistakes happen.
