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Anonymous's avatar
Anonymous
10 years ago
Solved

Why is my hardline crashing on startup

So whenevr i select quick match it does the joining server thing at the bottom then the tab for the game appears and imidietly says: BFH Has stopped working. A problem has caused the program to perform incorectly, etc. So the standard Windows error message. So i googled fixes, went on the ea Forums, done all the fixes their and they done nothing. And then i see a post from the community staff telling me to post a dxdiag on hastebin (it is here http://hastebin.com/alolopifas.tex) . I hope i can fix this as it is really annoying me because i like the game but i can't play it anymore.

  • @Cyborg_ZRS

    So the issue is this: Fault Module Name: avghooka.dll

    That is almost certainly AVG triggering a false positive detection. Either add Hardline to AVGs whitelist, disable AVG or perform a clean boot.

    If disabling AVG or the clean boot prevents the issue then just add Hardline to the AVG whitelist so you can continue to have AVG active.

    Clean boot info: http://support.microsoft.com/kb/929135

    Do let us know your results, thanks.

26 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    hey @Arpadiusz,

    according to "can you run it" i should be fine running it but it just doesn't work

  • Anonymous's avatar
    Anonymous
    10 years ago

    I just bought and installed the game and I am having the same problem as well..I have tried everything and it just won't load =/

  • Anonymous's avatar
    Anonymous
    10 years ago

    Well I finally figured it out ,after multiple hours, basically every time I went to start a game, it would just error with "BFH has stopped working" did every thing from disabling my firewall (had AVG), tried using FF instead of Chrome, adding BFH to my firewall, doing a clean boot, disabling in orgin button, etc etc....The ONLY way my game would work was by COMPLETELY uninstalling AVG off my computer, the moment it was gone, everything ran beautifully for some ungodly reasons

  • cjt50's avatar
    cjt50
    10 years ago

    I'm having the same problems battle log loads but when trying to join a server it give a windows error and shuts down. both BF4 and BF1 alpha run fine.

    Losing AVG isn't really an option, shame that 2 out of the 3 games work fine. My problems started when I installed DLC's.

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