Wont give refund

Just want to warn anyone who is thinking about purchasing the subscription to EA Play, I just purchased the $40 subscription downloaded Battlefield 1 to play and got message update or disable EVGA kernal. Since I have an evga graphics card that evga has left the graphics card business they are not updating precision x anymore ea wont let the game run because of the anti cheat. I had just bought the pass and started a chat with them and refused to refund me when I literally bought it 20 min ago. I sent screenshots of the error messages and explained what was happening and the representative said that is not eligible for a refund and ended the chat. How is not being able to even play the games not eligible for a refund? Just want to warn anyone with an EVGA graphics card not to buy this subscription. They will steal your money just like they did to me. Shame on you EA, I literally just bought it its not like I asked for a refund a week later. It was 20 minutes! And the 20 minutes was me looking up why I was getting that message and not being able to play. Enjoy my $40. I hope you go out of business.