BF3 does not show up in games library
I recently bought battlefield 3 for PC (origin)... I input the product key into origin and clicked accept to add it to my library
The code was correct/the popup window correctly showed BF3 as the title corresponding to said product key.
However the game has not been added to my games library (I have restarted origin and reloaded game library multiple times but still no result...).
When I try to re-redeem the product key now (i thought perhaps it didn't work the first time) origin tells me the code has already been redeemed (it did not do this the first time i entered the code).. and i cannot use it again.
I did not receive any email on the email address linked to the account regarding this (activation/redemption of the prodcut key etc.)
Any solutions?
Thank you very much for any input!