Hi @Manerd32 , if you're account is compromised please contact EA Help asap so they can help fully resecure your account. On the ban front, please follow these steps in this EA Help article to dispute your banned EA account.
do you know how accurate the times are for the matches on that site? There are multiple matches listed there that i was at work for and was def not playing, they also happen to be ones where i went 50 / 15 and one with 125% accuracy
Im not entirely sure how accurate that site is with times, but if it is accurate and games are being played when you are not around, I would assume someone has gained access to your account. If you dont have 2-factor authentication enabled, it is entirely possible. I know first hand, as when I was living with my ex-GF at the time, I was sitting and playing Battlefield, she was in the kitchen washing dishes, and her account booted into Battlefront. She came over and checked, and her region was switched to Russia, etc. She quickly booted a game to kick them out, changed her password and enabled 2-factor authentication. Never had a problem since. I would advise adding 2-factor authentication to your current account and any other accounts you have, and not just Origin, but Steam, Bethesda, etc.
After I got the first email I set up the 2 step. But it obviously was not soon enough. It's just pretty sad that I can investigate it and find out what happened but EA cant.
Community ManagerHi @Manerd32 , if you're account is compromised please contact EA Help asap so they can help fully resecure your account. On the ban front, please follow these steps in this EA Help article to dispute your banned EA account.
