Battlefield 5 cloud save issues

I played for more than 8 hours once, and then the game suddenly crashed (returned to the Windows desktop instantly, abnormal exit from the game), which caused problems with the game save file, and then caused problems with the cloud save file (cloud storage does not check whether there is a problem with the save file, it only synchronizes), and then I corrected the local save file, but the cloud save file could not be corrected, and EA-APP did not have the function of managing cloud storage, which caused a 10600 error message every time I started the game. In fact, this problem is very simple. Just delete the cloud save file and synchronize it from the local save file once, but it still cannot be solved. (Including but not limited to completely deleting the local save file, downloading origin, etc.). What should I do?