Rolling back the BIOS was my first thought as well, but that’s unfortunately not possible. HP introduced a firmware lock in 2024 on their laptops that prevents any BIOS rollback unless the device is sent to an HP service centre. That would take about a month in my case, and I rely on this laptop for work, so it’s not a viable option.
The EA Help advisor handling my case told me the DICE team was aware of this issue and would respond to my post. It’s now been a month and a half, and there’s been no reply or communication from them at all.
At this point, it feels like EA & DICE has simply chosen to ignore their customers.