Community ManagerHey @Vladivancu1907,
Let's try out some troubleshooting to see if we can help with the errors you've been seeing.
When you've got the chance I'd recommend starting out with the basic and advanced connection troubleshooting steps from the EA Help website. If you're still having any problems after that please let me know. Thanks!
Hello @EA_Kent
Thank you for your kind answer but the game still give me error on PC. After I posted on the forum, yesterday the game start working but now I have the same error.
CHECK THE SERVER STATUS : the servers ( the servers were online)
Is your account banned? ( my account is not banned) etc..
Restart your router (I have restarted my router multiple times)
Use a wired connection ( I use cable)
My internet speed ( I have fast internet 900Mbps+ download, and 700-800Mbps upload)
Please advise.
Have a great day,
Vlad
The problem, still persists
Community Manager
Thank you for giving it a try!
I'm also curious if setting a different DNS in Windows could help. I've seen cases in the past where that can do the trick for similar issues.
You can change the DNS through the Windows TCP/IP Settings. For more info on how to get there check out the Microsoft Support website. Choosing the Manual option will let you enter a DNS of your choosing. I usually go with the public Google DNS (primary DNS: 8.8.8.8; secondary DNS: 8.8.4.4), but I've also heard that using the Cloudflare DNS resolver can help (primary DNS: 1.1.1.1).
If you're able to give that a shot please let me know how it goes. Thanks!
Same issue here in Stockholm, Sweden. No issues with latency, speed or connection to anything else other than the EA servers. Tried swapping DNS from Google to default ISPs and vice versa. Tried restart of computer. No difference. First time I experience this.
