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Anonymous's avatar
Anonymous
7 years ago
Solved

Battlefield V won’t start on Xbox one

As of December 6, I have not been able to play Battlefield V. I can press launch on Xbox home and get the screen saver, but after a few seconds I am returned to the home screen. I have attempted to u...
  • EA_Blueberry's avatar
    EA_Blueberry
    7 years ago

    Hey @Locust933

    Are you still having trouble launching BFV?

    Do these steps help out at all?

    1. Power cycle the console: http://bit.ly/XB1_PowerCycle
    2. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
6 years ago

@seanmaher17 

Are you able to share your game to another Gamertag on your console to see if that account is able to get past the menu? This way we can see if it's account based?

Have you tried reinstalling or tried rebooting your network?

  • seanmaher17's avatar
    seanmaher17
    6 years ago

    There isn't another gamertag associated with this xbox, and reinstalling and rebooting the network were the first things I tried before looking online for ideas.

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