Can't play BF1 & BFV on Steam
I've bought battlefield 1 (steam) and battlefield V and I can't even play it? Some of my games just refuse to launch without any messages (not just the ones mentioned). I want a fix or a refund.
Forum Discussion
@19Romulus84 Hello, thank you for reaching out to me and trying to find a solution. I'm sorry to hear about the cheaters, maybe the game could use a better anticheat system but of course nobody wants to develop one, which is sad. Honestly the game worked fine on Origins, though the problems I'm having started developing on origins when my NFS games didn't launch nor Starwars battlefront 2 I've gotten free from Epic games. Now that we have had to transfer from Origins to EA, not even BFV works. Even if I tried I doubt I would get a refund for all the games that don't work. This is so sad I suddenly got the urge to play BFV and BF1 but I couldn't play it. ☹️
@Pooviee It was for you when ORIGIN was BFV worked and you could play it normally, and after switching to the EA app, not anymore? I want to understand you well? Have you suddenly lost more games that you used to play and which worked normally? Honestly, I've read a lot of posts in the thread but I don't know if you've tried reinstalling Windows? I assume you have Windows 11? You can't go back to 10? And then how it was, everything worked for you, if so, did you have Windows 10 or Windows 11 then? Don't you have a friend who still has Windows 10 if it worked for you? Although I'm overcomplicating things, there must be a reason, nothing happens without a reason. Where did you buy BFV on ORIGIN or on STEAM? If it's on ORIGIN, it should switch to EA app. It was like that for me, the library of games from ORIGIN switched to EA app. Do as I tell you, reinstall the system. Alternatively, you can literally uninstall every STEAM and EA app game first, then uninstall STEAM and EAapp itself. Then re-install the EA app and STEAM again and again, where you bought the games, as you bought BFV on ORIGIN, now you will have it on the EA app, then install it on the EA app. Although in my opinion it would be easier and faster to reinstall Windows. If you can't do it, ask someone, I think there's a good chance it will work. Take and reinstall Windows. Write if it helped.
- @19Romulus84 It was multiple games that I couldn't play anymore, such as 2 of my NFS games and battlefront 2 as mentioned, some of them I couldn't play on origin anymore. I have windows 10. I bought BFV on G2A for origins a long time before, but it always seemed to work. If I reinstall windows, does everything get deleted from my PC?
- @Pooviee What does it all mean exactly? Yes, most things are, but that's the point of putting Windows back together and keeping it clean. Don't be afraid your games on all launchers you will only have to install them. But so what, in your situation, you probably have no other choice, and there is a good chance that it will help. What do you have on your PC that you can't install quickly? Set up the system, download the graphics driver and then fly with STEAM, EA appm EPIC, Battle.net, UBISOFT and so on .... you will install the games you like the most at the beginning, and preferably you would start with BF1 or BFV and check if they work. If you're a regular user like me and 97% of other people then you have nothing to be afraid of, I bet you don't have anything of value on your computer except games, launchers and a couple of programs you can install in 15 minutes. Unless you have some important family photos or videos there, I don't have them, then if you don't want to lose them, copy them to a pendrive if you have them, and if not, you'll make a new one and that's it. I don't really see that you have too many options and certainly one of those that should help, there is a good chance, is reinstalling Windows. I would do that if I were in your place.
EA_IlliumEA Staff (Retired)
HI @Pooviee Apologies for the delay!
As @19Romulus84 mentioned a reinstall of Windows might help if something is corrupted or conflicting with a game file. For resetting it can delete your files from the PC, for more info check out Microsoft's article: Reinstall Windows
If possible, we can try to run a Clean Boot first which won't delete anything but disables all services outside of windows incase something is conflicting with BF from launching.
Cheers!
- @EA_Illium I'm sorry, I just don't want to delete everything and have to install it back for hours if not days, I have 1 question though, if I reinstall windows on another user on this PC, will it reinstall only on that specific user, or all users? Also, I tried clean boot numerous times, it didn't work
- EA_Illium
HI @Pooviee Thanks for the update!
To confirm reinstalling Windows is a bit different from removing a specific user on the device. Reinstalling would wipe everything, while removing (then re-adding) a specific user will only affect the data they have.
Which should be anything in C:\Users folder [<- that user's name] will be deleted. Microsoft has a nice document here, with more information.
We have reported this issue to our team, If we receive an update I can message you in this thread. I did want to try one last thing, in a specific order:
- Restart your device
- Open Task Manager and 'end task' on the EA and EA Background service (if running)
- Launch Steam, then launch BF from Steam and check if the same issue appears
Cheers!
- @EA_Illium Unfortunately that didn't work either, I think I have a cursed PC
no @Pooviee your PC is not cursed.
I have similar issue, as many other users do too.
I purchased my bfv on steam, played it for a long period of time , and them when some EA app intersections started - game simply stopped starting, as on your earlier youtube vids.
luckily for me my bf1 (also purachased via steam) currently works...
i've googled a lot and many users have similar issues, but no solution is offered. and i higly doubt that reinstall windows would help.
its really pity that these intermediary apps ruin the user experiance and simply do not let us play...
