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MercenaryZX's avatar
MercenaryZX
6 years ago
Solved

DirectX 12 Crash on Startup with RTX 2070

Hi everyone, I have a crash immediately upon launching the game under DirectX 12 mode with a RTX 2070. I've been playing on DirectX 12 in BFV for the last few months until now with no problems with a GTX 1070ti. Three weeks ago my GPU died on me under warranty so I sent it back and installed my old Radeon R9 290 4gb and also had zero issues playing the game in DirectX 12. Today I received a replacement GPU in the form of a MSI RTX 2070 ARMOR 8G and I can't launch the game.

I tried deleting the Origin Cache, disabling MSI Afterburner overlay/Nvidia GeForce Experience overlay, didn't matter. I also tried repairing the game via Origin. Only thing that worked was deleting the Battlefield V folder under My Documents and the game starts up no problem. However, as soon as I enable DirectX 12 and restart the game for it to take effect, same problem happens. The game will run under DirectX 11 but crashes immediately to desktop under DirectX 12. I can see a blank/white Battlefield V window pop up for a few seconds until it closes.

I don't know if it is related to the new 900 mb patch released today or my new RTX 2070. I have the newest Nvidia drivers installed, any old AMD drivers are deleted. I have no problems playing the new Call of Duty Modern Warfare on this new GPU which also uses DirectX 12.

Anyone have any ideas? I can play in DirectX 11 but the performance hit is quite substantial compared to DirectX 12. My DxDiag is attached.

System Specs:

-MSI RTX 2070 ARMOR 8G

-i7 6700k

-32 gb DDR4 RAM

-Windows 10 Pro x64 

11 Replies

  • BattleDeluxeTV's avatar
    BattleDeluxeTV
    6 years ago

    Mayby you have a user.cfg File on you Battlefield ! This will Not Work good White dx12 and RTX

  • MercenaryZX's avatar
    MercenaryZX
    6 years ago
    @BattleDeluxeTV wrote:

    Mayby you have a user.cfg File on you Battlefield ! This will Not Work good White dx12 and RTX

    Unfortunately I don't have a user.cfg for Battlefield V in the main installation folder, I never made one.

    Thanks anyway.

  • MercenaryZX's avatar
    MercenaryZX
    6 years ago
    @OttoVP I did try that as well as running BFV as administrator, didn't work. I will investigate the oringhelper crashing though (thanks for the info). Funnily enough it doesn't crash in DirectX 11 mode.
  • MercenaryZX's avatar
    MercenaryZX
    6 years ago

    Can we get an EA rep to answer this or someone from DICE? You people do realize you broke Directx12 for some people in that they can only launch and play the game in Directx11... things were fine before 5.2.2 patch... every other Directx12 game works for me including Battlefield 1 in Directx12 mode and was working fine in Battlefield V as well before patch 5.2.2

    This is not just me, other people have this problem as well. Look through the forums of people "fixing" their game by editing the config file to launch Battlefield V in Directx11 mode... but that's not really a true fix, is it? 

    It's been 3 weeks since you broke the game... are you going to fix it or are you just going to make more "Elite" soldier skins that cost $20 of real world money to buy? Or "tweak" more time to kill values that never needed to be tweaked in the first place? 

  • XTRA-Larsiano's avatar
    XTRA-Larsiano
    Seasoned Ace
    6 years ago

    sorry to hear about your problem. I have fetched a ball towards the support team and no major issues were reported. So perhaps this only happens under certain unique circumstances?

    -First after removing the config file username\documents\battelfield v\settings restart then do not make any changes to the profile and close the game. after that start the game again and make the necessary changes, maybe this will keep the pyramid stacked properly.

    -After going from an nv to amd to nv card swap please try a driver cleaner to remove all traces of old drivers

    if that does not work i would like to suggest a windows cleanboot or a fresh installation of windows just to be sure

    windows cleanboot

    driver cleaner procedure

  • MercenaryZX's avatar
    MercenaryZX
    6 years ago
    @XTRA-Larsiano wrote:

    sorry to hear about your problem. I have fetched a ball towards the support team and no major issues were reported. So perhaps this only happens under certain unique circumstances?

    -First after removing the config file username\documents\battelfield v\settings restart then do not make any changes to the profile and close the game. after that start the game again and make the necessary changes, maybe this will keep the pyramid stacked properly.

    -After going from an nv to amd to nv card swap please try a driver cleaner to remove all traces of old drivers

    if that does not work i would like to suggest a windows cleanboot or a fresh installation of windows just to be sure

    windows cleanboot

    driver cleaner procedure

    1. I already tried many times deleting the Battlefield V folder, starting the game, changing to Directx12, quiting the game, and then relaunching. All that happens is an instant crash on launch in Dx12. 

    2. Removed the AMD drivers using AMD Cleanup Utility and then after that DDU, both in safe mode same day I got my new GPU. 

    3. Tried cleanboot, didn't work same problem. Not going to go through the hassle of reinstalling my entire operating system for one broken game that was working fine before 5.2.2

    Thank you for trying to help me though. 

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