Forum Discussion

Chris22111983's avatar
Chris22111983
6 years ago

Game disconnected. Connection to ea online timed out. Your network bandwidth...

Game disconnected. Connection to ea online timed out. Your network bandwidth and/or network latency may not meet the requirements for this game Battlefield 5 and then black screen. I bought the game...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

Hi there, @Chris22111983.

Let's see if we can find out what's going on here. First, are you on a wired or wireless connection?

Chris22111983's avatar
Chris22111983
6 years ago

Wired.I always use a wired connection for the main pc.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Chris22111983 

    Great. Glad you're wired as it's much better than wireless. I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!

    • Chris22111983's avatar
      Chris22111983
      6 years ago

      Did that.Same thing.Rebooted the router several times,,pc off,flushed cache and so on.

      • Chris22111983's avatar
        Chris22111983
        6 years ago

        Also,deleted the origin files (app data,roaming and local) and then restarted origin and logged in again.

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