Game randomly freezes for up to a second
Product: Battlefield V Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number RTX 2070 Enter RAM memory size in GB 16GB Which part of the game is the issue happening in? M...
Forum Discussion
Hi,
I've moved my documents folder to the SSD and disconnected every other storage device, including the HDD, the SSD is now the only storage device in the system. I've also disabled fullscreen optimisation for bfv.exe as recommended.
The issue still persists. I've noticed that it often occurs at a certain events, such as:
- an explosion going off
- zooming in / aiming
- the start of round timer reaching zero
- the bleedout completing
- jumping
However, the temporary freezing also occurs at random moments when nothing seems to be going on. It also doesn't always occur at any of the events above, it only seems to be more likely to occur on those events.
This leads me to believe that the issue is caused by too many things / events / whatever going on in one frame, or the game trying to load too many objects into the scene at once due to a quickly changing perspective. To verify this I've played a few rounds of squad conquest in which generally not much goes on because of the low player count and limited (if any) number of vehicles. In squad conquest the freezing rarely occurs. I've only played for a few rounds though, so this should not be taken as conclusive evidence.
I've also noticed that I get much more frequent than normal but smaller (40 - 70ms) frame time spikes when playing breakthrough on devastation. However, freezes of up to (and even once over) 1 second still occur on that map as well as other maps.
All of this may however be just by chance, as previously the frequency of these freezes varied quite a lot over time. Sometimes it would only happen twice in a round, sometimes ten to twenty times per minute.
I will try to reinstall the game with only the SSD attached, but doubt that this will have any effect. EDIT: I have now reinstalled it with only the SSD in the system so no files could have been installed on any other device, the problem remains the same.
Is there any way to prevent origin and Battlefield V from abusing my documents folder? I would very much like that to be moved back to the HDD and to use it exclusively to store documents. At the same time I also want all of the game's and origin's files to be on the SSD.
I'm not sure if this is helpful or even related, but I've also attached a file containing every crash I've had so far (since I started keeping track, that is). EDIT: updated crash collection as the game crashed once more.
EA_Blueberry
Community Manager
Community ManagerCan you check out the solutions in these threads for me?
- https://answers.ea.com/t5/Technical-Issues/FPS-and-Refresh-rate-warnings/m-p/7221635/highlight/true#M4190
- https://answers.ea.com/t5/Technical-Issues/Game-stuck-at-59hz/m-p/7274320/highlight/true#M5535
- https://answers.ea.com/t5/Technical-Issues/Is-there-a-way-to-set-frame-limiter-manually-console-command-BFV/m-p/7350807/highlight/true#M8241
Seems like others are having success after making some adjustments to a monitor's refresh rate or setting a limit for it in console.
I've applied the NVidia control panel settings as well as limited the framerate to 70 using the recommended command. This did not resolve the issue.
I was unable to set the refreshrate to 144Hz because I do not have a 144Hz monitor, and the problem described in that post is completely unrelated to mine.
The two other posts were related to bad framerates. My framerates are fine when the game runs normally, that is not the problem.
The problem is that the game either randomly or at certain events, as described previously, freezes for up to a full second. This is measurable in CPU time, not in GPU time (GPU time is very stable), so changing any graphics settings or messing with the monitor / graphics card is unlikely to resolve the issue.
I've also disabled anything origin related, which also did not resolve the problem. I'm pretty confident that this is not an issue caused by bloatware running in the background, as I haven't installed anything that runs in the background on this PC except for Steam and Origin. I've also disabled every windows service that is save to disable that I know of. On top of that, I would expect to see similar issues in other games if this was some sort of misconfiguration of the system and/or a starvation of the CPU. Opening taskmanager reveals 0.2% - 1% CPU usage with chrome open as the only application.
My connection is also stable and fast. I never get a ping above 12 ms unless I manually select a server from across the ocean. This is consistent with other multiplayer games. I've never seen my ping go outside the 8ms - 12 ms range through normal matchmaking. I have monitored the games network usage with taskmanager, which revealed that the game used at most 500kb/s of bandwidth, which is far below my maximum download or upload bandwidth.
My guess is that this is a performance bug in the game itself that occurs when too many things happen on the map in one frame, or something along those lines. This is somewhat consistent with my observations, although I can never be sure because some freezes that seem completely random may have been caused by something that happened on the map that was offscreen.
I've now tried turning off DXR and turning on the low latency preset again, so using the lowest of the lowest possible settings. This resulted is very high framerates and somewhat seemed to limit how often the game would freeze. This could be coincidence as the frequency of freezes varies a lot as described earlier. It could also be that with more frames per second the likelyhood of too many things going on in one frame is reduced, therefore reducing the chance of a freeze.
- EA_Blueberry
Thanks for the specific details. Any way you can try this to see if it fixes this for you? Even though the thread is related to crashing, I have a hunch it will help.
"So after one hour roughly no crash...
If this helps anyone, I've had to download Zotac Firestorm, to be able to remove the manufacturer's default OC. Went down to 1350Mhz (base clock)... I'll test some more, but seems good enough for everything in Ultra DXR and all...
To EA CM : This is not normal, we shouldn't have to do all this..."
