https://i.gyazo.com/92a86b9b268130926037eaef330bd892.pngI am having problems with some languages, including my ownIs there a solution or package that can be installed with the game?

@W7SH-ALLEL2 I think the best way is contact your store or seller who sold the key and ask him if they can do something with this. I'm not sure that EA support can help you as you bought the game from the third-party retailer. Also, note that you can't ask EA support to refund the game if you bought it from third-party retailer. What I can advise you is read this article in which you can learn where to buy EA digital download games and learn a list of trusted retailers: https://www.help.ea.com/en-za/help/faq/where-to-buy-ea-games-v2 Thanks!

Help plz - Some languages do not exist‎

8 Replies

ragnarok013
Hero+
7 years ago
@W7SH-ALLEL2 wrote:

https://i.gyazo.com/92a86b9b268130926037eaef330bd892.png

I am having problems with some languages, including my own
Is there a solution or package that can be installed with the game?

The games are regionalized so each region has a separate selection of languages offered. For example in North America you'll typically have English, Spanish, French, and maybe Portuguese. In Eastern Europe you'll typically have Russian, Polish, etc but no English or French etc. Which region do you live in and which region is your game key from?
W7SH-ALLEL2
7 years ago
am in the Middle East Saudi Arabia
But the game (KEY) got them through one of our well-known stores
I do not know where they got the copies they have
EA_Atic
DICE Team
7 years ago
Hey @W7SH-ALLEL2, Like @ragnarok013 said in-order for to get Arabic language you need copy that is aimed for that reagion. What store did you buy it from?

/Atic
W7SH-ALLEL2
7 years ago
I did not understand what you meant ?
But the store is known to us in a forum for people who do not have a visa
IIPrest0nII
Hero (Retired)
7 years ago
@W7SH-ALLEL2

I think the best way is contact your store or seller who sold the key and ask him if they can do something with this. I'm not sure that EA support can help you as you bought the game from the third-party retailer.

Also, note that you can't ask EA support to refund the game if you bought it from third-party retailer.

What I can advise you is read this article in which you can learn where to buy EA digital download games and learn a list of trusted retailers: https://www.help.ea.com/en-za/help/faq/where-to-buy-ea-games-v2

Thanks!
ragnarok013
Hero+
7 years ago
@W7SH-ALLEL2 wrote:

I did not understand what you meant ?

But the store is known to us in a forum for people who do not have a visa

@W7SH-ALLEL2 which languages show up as options in your game?
W7SH-ALLEL2
7 years ago
Yeah
She told him the whole story but he could not help me
She also told him about the availability of any information about the area he had bought from him
He said that this is out of my revenue because he is only a seller and not an importer

But I see that many in the forums face this problem in the absence of some languages and not just me

Do not know what they do technical support
It is easy for them to provide an independent language pack where anyone can download their favorite language
W7SH-ALLEL2
7 years ago
Such as the picture at the top
English . French . The Brazilian and Spanish

But the language of sound in the game is different
I think it's Italian

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Help plz - Some languages do not exist‎

8 Replies

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