Forum Discussion

AgentAlberta16's avatar
AgentAlberta16
7 months ago

How to set up Chinese language for BF5 (simp or tran alike)

I just download BF1 AND 5 to enjoy with my friends, but I realized while I was downloading both games, BF1 has like 12 languages such as chinese russian spanish and Arbic etc. But the BF V only had f...
danisoff's avatar
danisoff
Hero
7 months ago

@AgentAlberta16,

You should try talking with EA support, this has to be something linked to the copy of the game itself.

EA Help

Best regards,

danisoff

AgentAlberta16's avatar
AgentAlberta16
7 months ago

Do you have any other suggestions? EA support straight up ignore my case, they "Fixed" then "Closed" my case without a single advice provided. And the bottom says "resume case" doesn't even work!!! It didn't change the statue after I press it at all! They even have the guts to email me asking if I have any further question otherwise they "already did", "closed" my case.

  • ElliotLH's avatar
    ElliotLH
    Hero+
    7 months ago
    Hi @AgentAlberta16 It may be that the copy you have only supports certain languages. Did you buy it through the EA App?

    Also, if you're not able to re-open a case then you should be able to open another one and reference the closed case. There might also be a live chat option available you could use instead (this depends on certain factors though).
    • AgentAlberta16's avatar
      AgentAlberta16
      7 months ago

      I purchase the game on EA app yes in North America region.

      I am not sure if there are different copy to have with limited language option (which is just stupid if you think about it, disregard the people who use the language not in their home country).

      Especially the BF1, and BF4 that I purchase both have tons of languages to choice from.

      And I didn't see any other support options on the website.

      • ElliotLH's avatar
        ElliotLH
        Hero+
        6 months ago
        @AgentAlberta16 Most likely it being the North American version is the problem. The EA App handles languages by region, so I presume that Chinese wasn't a supported language.

        You probably are best of trying to get a live chat with EA Help so they can take a more detailed look. These steps should give you the chat option:

        - Search for 'Battlefield V' and select it.
        - Select 'I need help loading my game'.
        - Scroll down to 'Still need help?' and you should see the chat option.

        If chat doesn't appear, log out of your account and follow the steps above again, but select the option to remain logged out when prompted.

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