Forum Discussion

DY-chuxin's avatar
DY-chuxin
2 years ago
Solved

Level 20 No task

I've reached level 20 in all four classes, but there are no missions, and I can't get in touch with online support
  • SharpGoblin's avatar
    SharpGoblin
    2 years ago

    Hi @DY-chuxin 

    If you are missing the level 20 mastery assignments it would probably be worth contacting EA Help. They can usually assist with account issues and missing items.

    They could unlock them for you.

    EA Help Contact:

    https://help.ea.com/en/contact-us/
    https://twitter.com/EAHelp/
    http://www.facebook.com/EAHelpHub/

    I did have the same issue. And creating a case with EA help got it fixed.

    It took a couple of mails back and forth though.

    Some other suggestions that might work as per the Battlefield V FAQ by ElliotLH could be to complete the following actions:

    - Try power cycling your equipment (full shutdown of console/PC, unplugged for ~2 minutes, restart your router).
    - Some items appear in your Armory, please check it out.
    - Play another full match and/or earn another player rank. Remember that you will need to wait for the next round to begin before leaving the match.
    - Completing a round of Combined Arms has been known to work, give it a try.

yetimonster123's avatar
yetimonster123
2 years ago
@SharpGoblin Hey man I am trying to do the same, I’m on ps4 and sometimes ea help says they have fixed it, when nothing happens or they don’t respond
ElliotLH's avatar
ElliotLH
Hero+
2 years ago
Hi @yetimonster123 If the case has the resolved status, the missing item may be in the Armory for you to claim.

If it's not and doesn't appear over the coming days, it wouldn't hurt to open a new case with EA Help.

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