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AddyWentHome's avatar
AddyWentHome
7 years ago
Solved

Mastery Assignment for my gun is not available

It all started with problems with unlocking the MG42 itself. After reaching level 20 in support class there was no weapon. I contacted EA on live chat and after a short talk i had a weapon in my inve...
  • EA_Atic's avatar
    EA_Atic
    7 years ago
    Hey everyone, 
     
    If you are missing a mastery assignment for any gun please get in contact with EA support they should be able to help you out. 
     
    Let me know how it went with EA support. 
     
    Thanks!
     
    /Atic
AldiSkmyd22's avatar
AldiSkmyd22
7 years ago

n also me , i was reach level 20 medic but didnt get any reward

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
7 years ago
Hey everyone, 
 
If you are missing a mastery assignment for any gun please get in contact with EA support they should be able to help you out. 
 
Let me know how it went with EA support. 
 
Thanks!
 
/Atic
  • N4v1s's avatar
    N4v1s
    7 years ago

    @EA_Atic 

    I would love to contact EA support, but the only option the site you linked gives me is to ask in the answer hq community forums. xD

    Looks like the support is just as bugged as the game is.

    The ingame option to contact EA doesn´t work either...

    • EA_Atic's avatar
      EA_Atic
      Icon for DICE Team rankDICE Team
      7 years ago

      What options did you take, I just tried it my self and I get email or chat options and you should get phone also. @N4v1s ? 

      /Atic 

      • N4v1s's avatar
        N4v1s
        7 years ago

        I tried again and actually got in a chat with someone. It looked fine at first as the guys said, that he did just reset my account and everything should be fine now.  As I checked ingame I really had some new assignments popping up... I can now do all the class mastery assignements again, which is great, but the weapons assignments I was asking for are still missing. Trying to explain that to the guy, he hang up on me and now Im sitting here...

  • DigitalHype's avatar
    DigitalHype
    Seasoned Ace
    7 years ago
    EA live chat support is not helping me out at all. I'm still missing the M28 Con Tromboncino "Mastery I" assignment. I've contacted them 4 separate times now, as they keep closing my case as "resolved", when it isn't. They either tell me "Play more multiplayer" (seriously that was the answer). Or they have told me, they have granted it to me, and to "Reboot your device, and check again 15 minutes later.".

    I'm going in circles with these people. Each time they ask me for the same information and seem confused. Then go away for several minutes to research the issue. Then come back and tell me either they can't help. Or they did fix it. And it's still not fixed.
  • JamesMB2002's avatar
    JamesMB2002
    7 years ago

    I am missing a mastery assignment for the M1922 LMG

    • bigdaddygonutz's avatar
      bigdaddygonutz
      6 years ago

      Contact the following;

      - https://help.ea.com/en/contact-us/

      Choose BF V

      Choose Your Platform 

      Choose "Technical support"

      Choose "Game progress"

      And ask for "Live Chat"

      They solved it for me in live chat in only 10 minutes (I was missing my Lee Enfield Mastery Assignment)

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