Not receiving proficiency and mastery challenges

I had to contact EA Support to manually give me all class proficiency and mastery challenges.

Took me 3 days to finally find an advisor who managed to do it.

Now I did assault proficiency I in a round, had a respawn bug (i just could not respawn, stuck in death screen), so i had to quit the game,

proficiency challenge done, was given the proficiency II assignment but no rewards for proficiency I.

Do you really think I will now go again through all this hassle with support to get those items I am missing now?

YES I WILL!!!

Get your d.... game working finally!!!

EDIT: At least the 2 rewards came into my arsenal after restarting the game... But I really whis I could finish the game as i was close to manage the mastery assignment. Now I have to start all over...