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TheDarkCenturio's avatar
TheDarkCenturio
6 years ago

PC audio bug

Encountered a problem yesterday where sound just cut out midgame of Iwo Jima breakthrough. It stuttered for a second and then completely cut out. I've tried to play again and there's still no audio. I checked the volume mixer and the game isn't muted. I reinstalled the audio driver for my motherboard. The sound seems to be working with my headphones though, strangely enough, though I enjoy the bass of the explosions when I use my speaker system. The audio on all devices work completely fine in every other game/program. Any help on getting sound going again would be appreciated.

specs:

AMD Ryzen 2700x

Asus ROG STRIX B450-F

MSI GeForce RTX 2060 SUPER

16GB DDR4 3200mhz Corsair

 Speakers are Logitech Z506 5.1 and Logitech Z623 2.1 paired with a double input/1 output audio jack, and have worked in this way for a few years now

Headset is a wired Corsair Void

7 Replies

  • XTRA-Larsiano's avatar
    XTRA-Larsiano
    Seasoned Ace
    6 years ago

    @TheDarkCenturion Here are a few possible fixes, good luck!

    -Restart the computer

    -There is a possibility that choosing Repair after right clicking the game in Origin can fix this.

    -remove the bfv config > gamedrive:\username\documents\battlefield v\settings folder before starting the game

    -windows cleanboot

    -virus scan / adwcleaner, registry cleaner / ccleaner, HDD defragment / SSD trimm

    -disable all overclocks of CPU, GPU, chipset and memory (XMP)  >  How to set a factory overclocked graphics card to Nvidia reference clock speeds

  • TheDarkCenturio's avatar
    TheDarkCenturio
    6 years ago

    so basically not an easy fix? I've done the first 3 fixes (no change), the 4th i find just silly, and the rest shouldn't even be an option because by that point it's an issue the dev team should be fixing, not me. I try to like EA and support DICE, but this is the 2nd major issue i've had with Battlefield 5 since June, and that first problem was fixed with the Chapter 4 patch. I missed an entire Battlefield 5 chapter of gameplay, and once again I'm being asked to find the problem on my end, when it's definitely on EA's end. Rant over, any better ideas for bringing sound back without wearing my headphones all the time?

  • TheDarkCenturio's avatar
    TheDarkCenturio
    6 years ago

    Speakers are set to default, yes. It's only when i switch default to headphones in the settings that the headphones work.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago
    @TheDarkCenturion That is how windows works, some games have settings that you can force where sound to come out from, but Battlefield don't have that and uses the default windows setting.

    /Atic
  • TheDarkCenturio's avatar
    TheDarkCenturio
    6 years ago

    yes, the problem isn't with switching between speakers and headphones though. The game just refuses to play sound if my audio device is plugged into the motherboard I/O panel, and I'd made no system changes to cause this.

  • TheDarkCenturio's avatar
    TheDarkCenturio
    6 years ago

    I've heard that issues may be caused by a recent windows update, however I'm not sure how true that might be. Still sound issues.

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