Random "Unable to connect" errors

I see what you mean, the fact there is not even a reply from an EA admin and they this is the only way to communicate (rest also is without response) brings up that very same question/comment you raise. It is one of the reason why I hardly buy EA games anymore. A lot of the menus are slow, interfaces do not working properly and their backend is insufficiently supported. They have lot a lot of quality and service issues by putting the customer no longer first place.


That said, I have been able to get it working!

I figured it must be the anti-cheat. What I did:
1. clear cache EA app
2. start up via steam,.. this triggered for me a reinstallation of the anti-cheat

3... didn't work
4.. out of desperation did the same again, figuring that installation must be going wrong
5.. second time it did work.

God knows why but certain a product/design flaw. I managed to overcome it (FOR NOW!) with trial and error. Could break any moment again as it is nothing different than what I had before when things also worked properly then gone to *. Fingers crossed!

Hope this helps you too.