Re: Not able to acess bf5 menu/ps4

Hey @patmontana

I would recommend trying these steps: https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation/

You can also try restoring your game licenses in your PS4 Settings, and doing a hard reset on your Console.

Select Settings > Account Management > Restore Licenses

Once that process is over, fully turn off your Console for about 30 seconds or so and turn it back on.

Let us know if you still need help.

Thanks 🙂

- iluminate