Forum Discussion

strazaq's avatar
strazaq
6 years ago

Support doesn't want to help with Battlefield V refund

Hello, I bought Battlefield V PC through the official european EA store website exactly a week ago. Due to the relatively slow connection with the Internet, I've been downloading the game for about ...
iluminatethesky's avatar
iluminatethesky
Legend
6 years ago

@strazaq

I understand that it's really frustrating, but thank you for the Case Numbers.

I'll raise this up, and see if someone can assist you with this 🙂

- iluminate

strazaq's avatar
strazaq
6 years ago
@iluminatethesky Thanks. I would be very suprised after my today's experience with EA Support but please try your best. They just keep repeating that they're willing to help but their system and policies don't allow them to. To me it's that they just don't want to or don't know how to.
  • iluminatethesky's avatar
    iluminatethesky
    Legend
    6 years ago

    @strazaq

    You're welcome 🙂

    I did let them know about this issue you're experiencing, so hopefully we'll hear something back soon.

    - iluminate

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