This ea account is restricted from accessing any online features...

Hey @NDawg94,

Sorry to hear about this.

Like it says, I would recommend contacting Support to see if there's anything wrong with your Account.

There is a Live Chat, so you can get in touch with someone right away.

Thanks 🙂 

Not that it helps but ive had the same exact thing happen today, multiple chats with support and nothing has worked. Also trying to play the trial

Same issue, tried all the same things. On the Trial as well and wasted an hour just trying to fix it, sigh. Contacted support was sent in circles, no help.

Same happened to me yesterday. Contacted support - Uninstalled Origin, Reinstalled, Repaired game, Checked DX12 ECT. Have been told to await an update "today" (Lets wait and see haha). I think they've messed up with the new update as i watched Origin updating yesterday and it Patched or updated BF:V, once i came to play it last night i had the same error.

Out of curiosity:

- If it wasn't the update, how many hours did you have left on your trial? Mine error-ed at 3 hours remaining and ive also seen the same online? Support added more hours but no avail.

- After receiving the error in BF:V and closing it, Origin states (This is every time) "A content patch is available. Refresh to get the update" After refreshing and opening BF:V it still has the same error and upon exiting Origin shows that same message again?

@Kintekers@NDawg94@amcca27@Frodotbaggns

Just FYI, here is the link that the error refers to; it has some info on possible reasons why you are seeing an issue:

https://help.ea.com/help/faq/using-ea-help

Thanks.

I appreciate you trying to help but there is no issue my end.

I have performed everything that is linked on your website from connectivity issues, drivers outdated, packet polls and tests, router reset, firewall opened.

Other non EA games have no issue, all BF titles have the same issue. Origin seems to be messing up.

Well and truly wasted my time haha. I'll try it again later if a patch comes out to fix it. If it does not I'll be cancelling Origin Access and will go across to another supplier and game franchise. 

Hi everyone,

Thanks for raising this with us. We have noticed that you, the BFV trial players, are unable to access the online portion of the trial and we're looking into it.

Thank you for your patience whilst we're looking into this 🙂

Thanks for the reply Jason.

At least we are a step closer. Any news in regards to a timescale for a fix to be implemented?

From the information that was provided to me by Online Support, The "Senior Support Team"  (I believe this was the term support referred to) was aware of an issue yesterday afternoon. (Presumably caused by the update that had been pushed a few hours prior?) Has any progress been made on this? Do you have to adhere to a time frame for the team to have the issue resolved by?

Thanks, 

Kinetekerz.

Hi,

Jason,

Thank you. "we are trial players, because we wanted to try the game before the purchase". And when we payed money for trial we expected uninterrupted 10 hours of game play.  "You'll only be able to access the offline portion of game, so use your remaining hours wisely" I would like to use my hours as it was advertised by EA with ability to use online feature of the game. Thank god I havent spent 80$ on this faulty developed game, and decided to try the trial first. 

This is complete waste of time. I had spent hours and days with support team. Downloading 40Gb of game. Reinstalling. Nothing helps. Yet eveytime the "support team" so sure they have the fix. Clean data files,  change dx12 to dx11. 

I I think "WE THE TRIAL PLAYERS" should be refunded the money. I miss the times of BF3. 

Going to go buy PUBG. At least it works