Tides of War Tiers/XP no longer unlocking/progressing

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia Geforce GTX 1080
Enter RAM memory size in GB 16384MB RAM
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Tides of War
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) January 2020
Summarize your bug With the coming of the next Tides of War, I decided to return and try to unlock as many tiers as possible before the launch. Sadly, the progress is no longer registered and I'm currently stuck at 19 out of 40. I have played many rounds and gained lots of XP so the issue is not missing XP.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Check my ToW progress
What happens when the bug occurs? Nothing, literally nothing. No progress is registered on the Tides of War menu. No unlocks.
What should be happening instead? XP is counted and tiers unlocked

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I tried watching the in-gmae videos as certain threads suggested, no use.