Forum Discussion

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
7 years ago

Xbox Known Issues: Update 5.0

*Update* (10/30) Edit 2:We're in final stages of testing & approval for a Hotfix that we may be able to deliver to affected Xbox Users tomorrow morning What does this mean? That the issues will co...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
7 years ago

Thank you for letting us know you're still getting an error message after a power cycle. If you have a physical disc copy of the game, the team is aware of those players still experiencing this and investigating.

I'm relaying the information I just posted over here as well. 

We'll need to gather the following information for the Battlefield team:

  • Gamertag/PSN ID
  • Platform (Xbox/PlayStation)
  • Physical or digital copy and is it Standard or Deluxe?
  • Do you have EA Access?
  • Are you game sharing at all? Does it work if you disable game sharing?
  • Confirm you've power cycled the console (Yes/No)

Thanks for any help you can lend. We'll pass it to them ASAP.

DexterBro136's avatar
DexterBro136
Seasoned Novice
7 years ago
  • Gamertag/PSN ID DexterBro8
  • Platform (Xbox/PlayStation) Xbox
  • Physical or digital copy and is it Standard or Deluxe Standard
  • Do you have EA Access? No
  • Are you game sharing at all? Does it work if you disable game sharing? Im gameshari g and it does not disable it if i stop gamesharing
  • Confirm you've power cycled the
  • console (Yes/No) Yes

*note i own a physical copy of the game

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