Can you upgrade the standard addition after you’ve already preordered it?

I pre-ordered the standard edition, but really want to be able to play it early; is there anyway I can upgrade my digital copy on Xbox ?

discussion

EA_Illium
2 years ago

[GENERAL INFORMATION] - Accepting As Solution For Visibility Purposes

Hi Everyone,

If you need assistance with refunds or purchase assistance for College Football 25, depending on your platform the process my differ.

You will want to reach out to your platform (Xbox or PlayStation) for further assistance.

Change your pre-order for Xbox check out the information from Microsoft below:

Pre-order Xbox digital games in the Microsoft Store

Change your pre-order for PlayStation check out the information from Microsoft below:

How to pre-order and auto-download games from PlayStation Store

Thanks!

10 Replies

EA_Barry
Community Manager
2 years ago
@ee8d8de0072c57e6

You should be able to cancel your current pre-order and then purchase the Edition you want, thanks.
Damizer66
Not applicable
2 years ago
How do you cancel a preorder?
EA_Illium
EA Staff (Retired)
2 years ago

[GENERAL INFORMATION] - Accepting As Solution For Visibility Purposes

Hi Everyone,

If you need assistance with refunds or purchase assistance for College Football 25, depending on your platform the process my differ.

You will want to reach out to your platform (Xbox or PlayStation) for further assistance.

Change your pre-order for Xbox check out the information from Microsoft below:

Pre-order Xbox digital games in the Microsoft Store

Change your pre-order for PlayStation check out the information from Microsoft below:

How to pre-order and auto-download games from PlayStation Store

Thanks!
Damizer66
Not applicable
2 years ago
Its PS5. I'm trying to get an agent but they keep telling me to try again later.... Thanks for getting back to me.
EA_Illium
EA Staff (Retired)
2 years ago
Hey @Damizer66

Happy to help, and thanks for the additional info!

It looks like you will need to contact them directly, per their support article: How to cancel a PlayStation Store pre-order
sean25206
Not applicable
2 years ago
Can you cancel a pre order if it was done via gift cards?
EA_Illium
EA Staff (Retired)
2 years ago
Hi @sean25206, That would be a question for your platform company.

Depending on if you are on Xbox or PlayStation you will want to check their refund/cancellation policy and may need to reach out to their support.
GetFettyWapd
Not applicable
2 years ago
Hey there! Having a ton of fun on the free trial. Would love to upgrade to the Deluxe version from the Base so I can keep playing! Is there a way for me to do this rather than buying the Deluxe and having both versions?
EA_Illium
EA Staff (Retired)
2 years ago
Hi @GetFettyWapd, To confirm there is not a Deluxe upgrade to purchase, you would want to purchase the deluxe version of the game. However progress in-game would be the same.
TyeCowboys
Not applicable
2 years ago
I accidentally pre ordered the standard addition over 2 weeks ago and i want the deluxe… i just want a refund and the deluxe version before friday