When is the patch for freezing/crashing issues on Xbox coming out?
There is an entire thread being ignored over in the Bugs part of the forum. Thanks in advance!!
Forum Discussion
Thanks for contacting Microsoft support for Xbox |
Hello, Good day! Thank you for reaching out regarding the issues about the game EA SPORTS™ College Football 25 . We wanted to provide you an update regarding the concerns with your issues. After a thorough investigation and troubleshooting steps with multiple players, we have confirmed that your Xbox console is functioning correctly, and all Xbox Services is up and running smoothly. We have conducted troubleshooting steps, and even resorted in resetting Xbox console to factory defaults but the issues still persists. Lot of players have tried to request a refund for the game and re-purchase it again, to try renewing their licenses thinking it would just be an entitlement concerns/issues but the same problem stills persist. It appears that the crashing problems you are encountering are related to the server issues with the College Football game itself which has been addressed already by the game developer EA Sports. At this point, it is crucial to collaborate with EA Sports, as they are responsible for the game server's management. We recommend reaching out to their support team for further assistance and updates on the situation We appreciate your patience and understanding as this matter is already addressed. If you have any more questions or need further assistance please do not hesitate to respond to this em |
My game consistently freezes just after any coin toss in OT and leaves you with the midfield screen while you start getting delay of game penalties. Nothing fixes it including restarting the Xbox. Have to restart it and get back into the game with the menu up and abandon the game. Also had it freeze twice yesterday in online games with a friend.
Hey EA!!!!! We are still waiting!!!!!
I can't even get a snap in. First play from scrimmage the game freezes and Xbox needs a hard restart.
Happens on my sons PS5 as well. Which also has a thread being ignored in the bugs message board. They even marked that one as solved without solving a damn thing.
I am having similar issues. When I finish a game and hit return to hub I get locked in the loading screen. I cannot complete a game in any game mode, tried road to glory, Dynasty (online & offline), ultimate team. This needs to be fixed, I cannot play a game I paid $100+ dollars.
