Purchased some Rush packs and pulled a LTD 95 Reggie Bush, kept opening some packs and when I went to my line up he wasn’t there to add to my starting lineup, went to my items and the card isn’t there either. All other cards I kept from the packs were available but the Reggie Bush card was missing. Any one else experience this? I had a chat with ea help and all they said was to post in forums. Crazy how little help you get from ea after spending your money on there products.
I’m on PS5 if that helps
Bro literally jus happened to me yesterday you find out what happened?
My case just says “no fix”. The support agent helping me said it happened to him with another card and it took a week to get fixed. But told me it’s not 100% I’ll get the card back. I guess you gotta work for ea to get things done huh?
Happened to me Christmas Day. 95 alpha khan from store rush pack. Got the same run around that ea can’t help just report the bug to the forum. What a joke.
Have they fixed your issue?
according to the folks I’ve chatted with from ea chat multiple people have to have the same issue in order to fix it. Looks like you and I and maybe 1 or 2 other people have come across this problem. How many people do we need to comment to have them fix the bug?
mine was 95 khan. Sucks you should have had the Reggie. Best card in the game no question.
Still no fix, case now says “closed” and “no fix”. I’m guessing they just got away with taking my money and not giving me what I paid for. It’s a shame there’s multiple reports of it and they have “no fix”. Hope you get your card along with anyone else that has to deal with it
I’d open another case citing the existing case you have to further chat with someone. Comment with a link to this thread notifying them that multiple people have or are having the same issue.
I had this interaction earlier.
