Pre-Order Content Missing
I am missing my pre-order content. It appeared yesterday when it first came out then when I tried to open one of the packs it kicked me to the main menu and the packs have disappeared and have been g...
Forum Discussion
Still don’t have pre order deluxe content after two weeks. Ea Help just randomly closes my cases and no one makes an effort to provide a timeline. I need a refund or the content I purchased.
I have had the same issue. EA is a joke. I have done EA Help chat almost 10 times now expecting a resolution to just be told "they're aware of the issue and are working on it." Usually the person in the chat lets me know how bad they feel and more scripted *. Asked for a refund and was told only xbox can refund it. Xbox says once the game is downloaded they will not refund the game. So with no resolution in sight and no ability to get our money back we're basically stuck with our * in our hands and EA just pocketed it all.
