Forum Discussion
Hey all,
I just wanted to let you know that we're still looking into reports of issues like this happening with the Team Builder.
We appreciate all the info you've been sharing with us so far. It's been helpful for our investigations into these issues. Once we have any news to share with you we'll follow up here and let you know.
Thanks again for your patience and for your help as we've been looking into it.
All due respect, Kent, but three weeks of silence on the issue is unacceptable from a customer service point of view. You have a large number of customers who are unable to access an advertised feature of the game, and there has been nothing, not even an apology asking for patience while the issue is resolved. It appears to those who have purchased the game are being left to the wayside while at the higher levels, Madden is taking the precedent.
Does EA remember the backlash over:
The intent is to provide players with a sense of pride and accomplishment for unlocking different heroes.
It sure seems like they don't remember the PR backlash that resulted from that comment, because we are seeing dismissive comments from the community managers, and a complete silence from everyone else.
- 2 years ago
When ever I load into team builder and do all the stuff then it’s you created a team and then once I get ont colleg football 25 it does not work this on computer and same issue for my tablet as you the Eror I’ve been waiting for this game for so long but of course ea ruins it as usual
@xayoz306 schrieb:All due respect, Kent, but three weeks of silence on the issue is unacceptable from a customer service point of view. You have a large number of customers who are unable to access an advertised feature of the game, and there has been nothing, not even an apology asking for patience while the issue is resolved. It appears to those who have purchased the game are being left to the wayside while at the higher levels, Madden is taking the precedent.
Does EA remember the backlash over:
The intent is to provide players with a sense of pride and accomplishment for unlocking different heroes.
It sure seems like they don't remember the PR backlash that resulted from that comment, because we are seeing dismissive comments from the community managers, and a complete silence from everyone else.