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I followed those steps and still having the problem.
same here
- EA_Illium2 years ago
EA Staff (Retired)
Hey Everyone,
If you are still seeing a message to reset your EA account password, we can try resetting it at help.ea.com
After closeCF25 and restart your console. If this continues after, please reach out to our support to look at your account.
For more info on how you can set up a case with the team, check out the following article on the EA Help site:
Cheers!
- 2 years ago
I have changed my password and email and I still can’t login
- EA_QueenBee2 years ago
Community Manager
Hey @Leafsfan2013,
What issues are you having when you try to login, exactly? Could you share a screenshot of your issue?
- 2 years ago
EA Help is a complete joke. They don’t answer emails and the website is jumbled with error messages. A complete joke. What a fiasco.
- 2 years ago
Hi,
My account name is as the tag I have here and I am having the same problem on my Xbox. I have tried just about anything I can think of and find on here. Hope I can get some help.
- 2 years ago
Good news everyone, after I was on chat with customer support, they had to unlink my old EA sports account so I could then re-link my new one. On the EA website you just have to link your account to what gaming system you are playing under (mine was Xbox). After I linked it I loaded up college football 25 and my online was working immediately.
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