Keep getting disconnected from EA Servers
This has been an occurring issue for weeks, and the times I do get into an online game I get kicked out within the first 5 minutes of the game every single time. I’ve tried just about everything, can...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHey there, @kdszh5
Thanks for reaching out. I'll try to help with your disconnects. First, are you on a wired or wireless connection? Also, which console are you playing on?
I am having the same problem on ps5. it is a wireless connection that has 100 percent signal strength and a download speed of 47.2mbps and upload of 23.6
- EA_Aljo
This is normal with a wireless connection. Can you switch to a wire or is your router too far away?
Too far away.
- EA_Aljo
@codyehh wrote:
Too far away.
That's always going to be the issue then since this is expected to happen with wireless connections. Especially, when you're too far for a wire. You might want to look into using a powerline adaptor. That has been a good solution for this. I use a couple of them myself with no issues.
@kdszh5 wrote:
I'm on a wireless connection on a college campus, all my other games can run just fine with pretty low ping at that. Just want to get to the bottom of why it's only CFB and Madden that I constantly get disconnected from.
This is common, especially on a college campus when you have a ton of devices sharing the same connection. There's really nothing you can do to get around that since you're limited to using the connection your campus provides.
