Forum Discussion
I am having the same problem on ps5. it is a wireless connection that has 100 percent signal strength and a download speed of 47.2mbps and upload of 23.6
This is normal with a wireless connection. Can you switch to a wire or is your router too far away?
- 8 months ago
Too far away.
- EA_Aljo8 months ago
Community Manager
@codyehh wrote:
Too far away.
That's always going to be the issue then since this is expected to happen with wireless connections. Especially, when you're too far for a wire. You might want to look into using a powerline adaptor. That has been a good solution for this. I use a couple of them myself with no issues.
@kdszh5 wrote:
I'm on a wireless connection on a college campus, all my other games can run just fine with pretty low ping at that. Just want to get to the bottom of why it's only CFB and Madden that I constantly get disconnected from.
This is common, especially on a college campus when you have a ton of devices sharing the same connection. There's really nothing you can do to get around that since you're limited to using the connection your campus provides.
- 8 months ago
I've been unable to access the game for several days. I've tried:
1) restarting my router2) clearing my ps5 cache
3) speaking with my ISP re: connection speeds.
How might I resolve this issue? It is particularly frustrating given that I just purchased packs.
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