Community ManagerWhy can't I log into College Football 25?
Hey football fans!
Having trouble getting logged into College Football 25? Can't remember if you linked your accounts? We've got some tips that might help you get on the field.
Linking your PlayStation or Xbox account to your EA Account
If you haven't played another EA game in a while, you might be asked to link your Xbox or PlayStation account to an EA account the first time you start up College Football 25.
Note: If you don't have an EA account set up already, you can create one over at the EA Help website. Click the Sign Up button at the top-right corner of the page to create your EA Account.
There are a couple different ways to link your console account to your EA Account. You can either link them when you get the prompt in your game, or you can go through the EA Help website.
On EA Help
You can link your accounts by logging into the EA Help website with your PlayStation or Xbox login info. If you aren't sure if your accounts are already linked, take a look at the Connections page in your EA Account settings.
The video below shows how you can use the EA Help website to link your accounts. You'll also see steps on how to check if your accounts are already linked:
On your Xbox or PlayStation
Log in with your EA Account details when you get the prompt in-game. You'll also be asked to verify a one-time code sent to your EA Account email. Enter the code from your email into the login screen on your console. You should be good to go from there!
Using EA Account Login Verification
If you have Login Verification set up on your EA Account you might be asked to verify when you log into College Football 25.
Not seeing the codes in your email? There are a few things to check:
- Make sure your email inbox isn't full
- Check your Spam/Junk folder
- Make sure our emails aren't being blocked
- Make sure you're logged into the right EA Account
Note: if the code emails still aren't coming through, try looking for a past email from ea@e.ea.com and allowing images to be displayed. Then try sending another verification email.
Not sure if you're logged into the right account? Check out the video above for steps on how you can find the Connections tab in your account settings. There you can see if your EA Account is linked up with your Xbox or PlayStation account.
Looking for more info on how you can set up login verification to keep your account safe? The video below has you covered:
What if I can't log in for a different reason?
We've got more articles on the EA Help site that might get you in the game. Check them out for some other tips:
- I can't log in to my EA Account
- Find your EA Account email address
- How to update your EA Account
- Troubleshoot your connection to EA games
I hope this has been helpful if you've been having a hard time logging into College Football 25. If it feels like you've tried everything, and you're still stuck, please reach out to the EA Help team. They'll pull up your account and see if they can help you get into the game.
Thanks for visiting us here on the EA Forums!
