EA Play Has Expired Error When Loading Game
I recently downloaded college football 26 off of ea play on the Xbox store but every-time I go to load into the game it says college football on ea play has expired but when I go to the store it says...
Forum Discussion
I own the game,but im getting a Trial message thats not letting me play the game. Im on the xbox series x
Here's the message I'm getting
same how do we fix it
I am getting this same error. I just bought Ultimate Game pass to play CFB 26 on xcloud. When I launch the game it won't let me in with this same error. I've tried updating everything and restarting multiple times.
I just click the purchase, then close out of it. Let's you play, but you have to do it after each game. EA needs to get their act together and get this fixed, been more than 4 days now!
Same exact error for me, too. Xbox Game Pass Ultimate. Never played the trial for CFB26 at all.
Never played the trial version and I'm getting the exact same error message
The only fix ive found, at least on xbox, is signing out of my profile on the main menu, then signing back in and loading into the game, but the second you go back to the hub or try to the message will appear again forcing a restart.
For example, load into career mode, play a level, go back to hub. Trial mode message
We’re talking about loading the game initially… smh
it only started when they added the game to ea play but i have premium game pass which includes ea play so i should be able to play but idk what the problem is
When I try to enter the game it tells me:This trial can only be played on the account that downloaded it. Please sign back into that account and restart the game to continue your progress. But I can’t understand why since I downloaded with the game pass
EA_BarryCommunity Manager
****EDIT - 13/03/2026****
Apologies for the duration of this particular snag. The relevant teams are still working on this issue.
- Until fully resolved, can you please try selecting the Upgrade option if/when prompted but then importantly, you should back out before completing this. Do let us know if this does or does not help you.
Thank you for your patience while this is investigated.
*marked as solution for player visibility only.
Don’t mark as solved if it’s not fixed, and there’s no course of action to get it to work
Yall still working on this cause its still happening!
definitely still happening .....its gotta be a licensing issue. When i go to the xbox store and click on a game i bought it says ''you own this''. I go to cfb26 in the store and it says ''play now with EA play''...it should say that i own it instead 😑
chatted with ChatGPT and it came to the same conclusion that it was a licening issue. when i sent the message chatGPT told me to send to the support, the support guy responded with "i just did that", and it still didnt work... multi billion dollar company, and they dont even know what the issue is.
Game says EA play trial is finished when I own the game and have game pass ultimate
Im having the same issues,how can I solve that?
I’m having the same problem I can’t play but I own the game and I’ve tried 3 days in a row now
I keep getting an error stating I need to be signed in to the same account that downloaded the game from gamepass, however I am signed in to the same account.
I've Been Getting the same thing too I was super excited to boot up the Xbox app on my PC and then ran into this :(
Did you ever find a way to solve that issue? Cause I’m having the same problem an atp I might just forget about the game
dont bother contacting the support, cause they have no idea how to fix it either. in fact they sent me here
Go to Manage Games and Apps - Saved Data - Delete All - Then Restart the game
And is this a 100% guaranteed permanent fix? If it isn't its completely useless comment.
Featured Places
