Why did I load up and all of a sudden I have negative points ? All of my transactions went through, I’m confused. I also never received any of my crossover players !!!
This is working as designed and not any kind of bug or issue. You have refunded a points purchase from Microsoft or PlayStation after using those points in-game.
It says I have -31,900 cut points! How do I fix this? I bought a 500 and it changed to -31,400. Do I really have to spend $200+ just to get back to 0???
What mode is this? Cut points?
Community ManagerThis is working as designed and not any kind of bug or issue. You have refunded a points purchase from Microsoft or PlayStation after using those points in-game.
I logged on to ultimate team today and I have negative 2,780 points is there any way this can be fixed?
EA_Barry - Who can you contact from EA to discuss these issues. I requested a refund on the basis of broken pack odds, I bought a premium pack and received the same player 4-5 times, I have screen shots. I wanted a refund and was unsatisfied with the packs. Microsoft shouldn’t have approved the refund without notification of this, please advise.
were you able to get back regular?
My child purchased points off my console for college football 26 by mistake so I contacted Microsoft for a refund.The refund was given but now im negative 420 points contacted Microsoft they told me its an ea issue.who do I get in touch with to fix this?
EA_Barry Barry, any update on this? I’m looking to resolve this issue with someone from EA, so you have any links to a support page?
Community ManagerEA Support Advisors will not be able to help you with this. The info to contact is below anyway:
HELP ME CONTACT AN EA HELP ADVISOR
Thanks.
Yes so I refunded my cfb points because my son used my card without permission on my ultimate team and it’s telling me I have negative points which is wrong and now it’s making me spend 60 dollars just to get out of negative debt pls give me my points back the right way
