Received Preorder Code for wrong console
I preordered CFB26 for PS5 through Walmart, but when they emailed me my pre-order code it was an Xbox code(25 characters instead of 12). I've spoken to a few people from their customer support and th...
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Same situation with me. They , Walmart, are sending another game. Supposed to be a new code. We'll see. This whole situation is f'd up. Not sure if what Walmart is doing, by sending another game and code, will work. It doesn't make sense how that would work since it was a preorder thing. Hopefully, somehow the new code will be legit. The original code i got was 25 characters. I read that it's for Xbox. I wonder if the Xbox dudes got our ps5 codes while we got theirs. Ea and Walmart can make this right. If they cared.
They wanted me to send back my game too and I refuse to do that. Please let us know if that works
The new game is supposed to be delivered on Monday 21st. Code should also come in that day. I'll update with the results. I never had to send my original game back. I asked to speak with the "manager" of the customer service call center folks and thats where it lead. They said they'd just send a new game and that should generate a new code.
I went through this process and received no new code. Hope you have better luck.
That is exactly why I didnt want to send my game back. I send it back get a new game and still no code and that is days I could of been playing the game with same result. That why I opt in the partial refund
Well, new game came in. NO CODE WAS SENT!!! It's a real shame that neither of these companies give a crap about solving this.
If I was you I would press walmart for a partial refund. That what I did. You pre order from them expecting certain incentives and they didnt deliver.